As technology advances, markets adapt, and businesses grow, enterprise IT infrastructures must be able to adapt to new requirements. However, implementing change requests to a company’s internal systems can be difficult, risky and time-consuming.
In addition, IT changes can directly impact the productivity and engagement of employees who rely on enterprise technology. And whether the change is limited to adding a new office printer or rolling out new technology across the enterprise, the required documentation, approval and implementation is critical. We classify all changes as either standard, emergency or normal and rely on automation wherever possible. This helps to ensure a smooth transition by introducing a set of standardized processes that accompany IT changes from conception to completion.
Fewer change conflicts
Improved ability to innovate
Fewer failed changes
More accurate classification of changes
Improved automation of innovations
Enabling business results, in accordance with ITIL 4
When simultaneous changes are planned in a harmonious manner, conflicts and overburdened resources are avoided.
This is done without interfering with other operations.
This is possible based on detailed documentation and effective review and evaluation processes.
Creating specific categories for proposed changes allows organizations to address each change in the most efficient manner.
This streamlines processes and frees up teams to focus on other important tasks.
This integrates key DevOps concepts – such as CI/CD, safe-to-fail testing, and shortened feedback loops – into change activities.
The technical migration of 1250 servers and the move from Windows Server 2012 were carried out.
The procedure was as follows:
Die technische Migration von 1250 Servern und der Umzug von Windows Server 2012 wurden durchgeführt.
Dabei wurde wie folgt vorgegangen: