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A digital workplace is an integrated technology framework that centralizes the management of an organization’s applications, data, and endpoints and enables employees to collaborate and work remotely. It provides users with out-of-the-box, self-service experiences that scale across platforms, locations and device ownership models, enabling them to work in a digital workplace. Sometimes called virtual workspaces, digital workspaces bring all of a user’s resources – such as operating systems, files and applications – into one place and provide a cloud-based console that allows IT professionals to manage these resources under one roof.
What are common tools for the digital workplace?
Enables external and internal communication between colleagues, management, suppliers, customers, etc. Includes email, instant messaging, and video chat.
Tools for collaboration
Employees should be encouraged to share knowledge and collaborate even if they are physically separated, e.g., through virtual meetings or sharing documents in the cloud.
Digital workplace solutions that enable employees to manage and optimize their workflows.
Data management features
Simplifies navigation and retrieval of information - whether customer, product, employee, etc. - within the digital workspace.
Why is it worth it?
Virtual desktops and other digital workplace technologies enable employees to work where they want, when they want, and on the device they prefer. This gives workers a better sense of control over their lives, as their work life and personal life do not constantly conflict.
A digital workspace promotes simple, streamlined interaction between employees and supervisors. Links, data, documents, and images can be easily shared, and employees can work together on projects regardless of their physical location.
Increased safety protection
With a new digital workplace, many organizations have better control over their security. IT teams can view network traffic, files, users and more to better protect the business.
Increased employee loyalty
With a digital workplace in your organization, your HR team can feel comfortable recruiting top talent and confident that they have the flexible work offering in the bag.
Better customer service
The digital workspace often includes technologies that offer self-service training and analytics. These two offerings – in addition to a strong employee experience – can raise the level of customer service delivered by employees.
Because a digital workplace eliminates the need for a physical work environment, businesses can benefit by saving on previous expenses such as utilities and commercial space.
Companies that want to make a commitment to the environment can do so by transforming their digital workplace, using technology to minimize emissions without compromising on quality.
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